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Terms & conditions

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Please review these TERMS AND CONDITIONS carefully as they are the terms of sale that govern your purchases at Nicolettabelletti.com. They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in Nicoletta Belletti's product warranties. Your placement of an order at Nicolettabelletti.com constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

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THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE

Nicolettabelletti.com reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

 

SHIPPING AND PROCESSING

Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you.

 

In stock orders are shipped within 7 working days.

This is only a general guideline for our processing times. Processing begins only when successful payment has been applied to the order. Average transit times are based on orders shipping to addresses in the Continental United States.

 

Out of stock orders are shipped within 40 working days.

This is only a general guideline for our processing times. Processing begins only when successful payment has been applied to the order. Average transit times are based on orders shipping to addresses in the Continental United States.

 

Shipment rates are included in the Price of the merchandise.

 

Sates Tax apply when shipping within New York (8,875%).

 

ORDER CONFIRMATION

You will receive a confirmation email when your nicolettabelletti.com order leaves the warehouse. The email will contain a tracking number that will allow you to track your order online or by phone. Product Prices are in US Dollars.

 

RETURN POLICY

If the purchased item arrives damaged or defective, you may return the product for a full product refund. All products must be packed in the original packaging. 

 

If you don't love it, return it. We strive for your 100% satisfaction.

If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product, no questions asked.

 

To get more information or to arrange a return, please contact us at art@nicolettabelletti.com

 

DAMAGED PRODUCTS

Products for which a damage claim is properly filed will be replaced with the “same” item or a credit will be issued to you. Nicoletta Belletti is responsible only for products that are damaged as a result of improper packaging. The carrier is solely responsible for any products damaged during shipping to the customer.

 

Visible Damage

Customers should refuse visibly damaged products on the original delivery attempt. If visibly damaged products are accepted from the carrier, the customer must do the following to file a proper damage claim: 1.Note all damage in the carrier’s bill of lading at the time of delivery. 2.Save the product, the packaging and the original box until the claim is finalized. 3.Notify Nicoletta Belletti WITHIN TWO (2) DAYS after receipt of the damaged products and send clear photos of the damaged product.

 

Hidden Damage

Products must be inspected immediately after delivery. If damage is discovered after products are accepted from the carrier, the customer must do the following to file a proper damage claim: 1.Notify Nicoletta Belletti WITHIN TWO (2) DAYS after receipt of the damaged products. 2.Save the product, the packaging and the original box until the claim is finalized. 3.Send clear photos of the damaged product.

 

Products that are not defective or that have not been found to be damaged upon arrival cannot be returned.

 

If a refund is authorized, a credit will be issued and will appear on your billing statement. If a replacement is authorized, your request will be processed immediately and a replacement will be sent.

 

Please note that in order to receive a refund or exchange, we require that the returned merchandise be in new, complete and original condition and packaging.

 

DISCLAIMER

This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Nicolettabelletti.com shall not be liable for any damages of any kind related to your use of this Web Site. Neither party will be liable for breach-of-contract damages that the breaching party could not reasonably have foreseen on entry into this agreement. In particular, Incidental damages and Consequential damages are limited to the value of the goods purchased plus shipping cost. Applicable Law Any dispute relating to nicolettabelletti.com website or use or inability to use the nicolettabelletti.com website (collectively, 'Dispute') will be governed by the laws of the State of New York, without regard to (i) its conflict of law provisions, (ii) the 1980 United Nations Convention on Contracts for the International Sale of Goods, or (iii) any provision of the Uniform Computer Information Transaction Act as it may be enacted in New York or any other jurisdiction. Nicolettabelletti.com will not be liable for and you may not recover punitive, special, and/or indirect damages from any claim relating to your use of nicolettabelletti.com website. No Class Actions To the fullest extent permitted by applicable law, no arbitration under these terms shall be joined to an arbitration involving any other party subject to these terms, whether through class arbitration or otherwise

 

We strive for a high degree of image accuracy. However, in some cases, the visual representation may be approximate. If you are not satisfied with the product you receive, you may return it within 30 days.

 

CIRCUMSTANCES BEYOND OUR CONTROL

We will make every effort to perform our obligations under this Terms and Conditions. However, we cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstance beyond our reasonable control.

 

PRODUCT INFORMATION

The prices displayed on our Web Site is quoted in U.S. Dollars and are valid and effective only in the U.S.

 

INACCURACY DISCLAIMER

From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Nicolettabelletti.com reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

 

SECURE PAYMENT

SSL Certificates Payments are processed in a secure environment where the server uses an SSL certificate. SSL certificate is a digital certificate that authenticates the identity of a Web site and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. SSL certificates—built around stringent, industry-leading authentication measures—allow Web site owners to secure all online transactions with up to 256-bit encryption. An SSL certificate on a Web site ensures that sensitive data is safe from prying eyes.

 

 

AGREEMENT

We accept payments online. Nicolettabelletti.com cannot accept your order until you have paid for it in full. You may pay by MasterCard, Visa, Amex, and Discover. Upon payment, we will confirm receipt of your order by an acknowledgment displayed onscreen once your payment details have been accepted, followed by an email which will be sent to the email address you provide on your order details. You will have an opportunity to check and correct any input errors in your order up until the point at which You submit your order by clicking the “confirm order” button on the checkout page. A legally binding contract between Us is created at the point of our acceptance of Your order. Nicolettabelletti.com reserves the right to choose not to accept your order for any reason, at its discretion, and will not be liable to You or anyone else in those circumstances. In the unlikely event that the price of an item has been incorrectly advertised on this website, we will contact You by email (at the address provided with your order details) or telephone to ask whether You wish to proceed with the order at the correct price. By using a credit/debit card to pay for your order, You confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your card refuses to authorize payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform You of the reason for the refusal. We are not responsible for your card issuer or bank charging You as a result of our processing of your credit/debit card payment in accordance with your order. Enforcement, Modification, and Requirement It is to be understood that the online payment terms and conditions are applied to all products and services which their payments are made with the credit card; furthermore, it is to be considered that the customer or service utilizer, who pays with such method, agrees to all terms and conditions. Moreover, the customer waives to file a complaint or charge us for any compensation, which might happen based on the possibility of cancellation on the order(s) of products and/or services, when the payment is made inaccurately and/or not following the payment terms and conditions as clarified. Security We understand that You may have concerns about security on the internet. Our website uses a secure server that implements secure sockets layer (SSL) technology in our on-line ordering process to protect your payment card information. Once You have completed the selection of products You wish to purchase You may proceed to place an order. As soon as You click "continue with order" your browser will go into secure mode. Data relating to your order and your personal and payment card details will all pass to our server in an encrypted format. As soon as You have finished ordering You will exit secure mode. As an additional protection for You, our system is designed so that You cannot place an order until You are safely within secure mode. We recommend that You do not communicate your payment card details to anyone, including Us, by email. We cannot be responsible for any losses You may incur in transmitting information to Us by internet link or by email. Any such loss shall not be borne either wholly or partly by Us, and shall be entirely your responsibility. We are required by law to inform You that sales can be concluded in US only and that no public filing requirements apply. Nicolettabelletti.com may change these Purchase Terms at any time, provided that any such change will not affect any purchases You have made before the change is implemented. The Purchase Terms currently in effect are those published on this website. SSL certificates used support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and high-grade 256-bit SSL encryption to secure online transactions. The actual encryption strength on a secure connection using a digital certificate is determined by the level of encryption supported by the user’s browser and the server that the Web site resides on. If you have any questions regarding your order, please feel free to contact us.

 

What Personal Information is collected?

We only collect personal information related to the services we provide in the course of running our business including our website, and which you have provided to us. Information is collected directly from you through our website or in-store, via our point-of-sale terminals, and is used to offer, promote, sell and deliver our products to you. This includes information that identifies you, that enables NICOLETTABELLETTI.COM to perform its obligations to you and that concerns your purchase history.

Financial information is only used to invoice you for products purchased. We do not store any details of your credit card or other online payment method, unless you choose to save your details voluntarily. Card payments are secured using 128-bit SSL encryption and transmitted to our payment processing provider.

Your contact information is used to contact you for customer service reasons, when necessary. Unique identifiers, such as your user name and password, are used to verify your identity and for use as account numbers in our record system.

To improve your user experience we may also collect information about your favorite products and brands, where you shop and what your interests are. We use this information to notify you about our offers and promotions that may be of interest or benefit to you including those of our partners.

You are not obliged to share any personal information with us, although if you elect not to you may be unable to access certain information, products or services.

How Your Information is Collected

The personal information you share with us is provided by you and collected directly through our website and through the use of Cookies.

Cookies

Most websites, including ours, use Cookies to personalize your online experience and deliver content specific to your interests. A Cookie is a small data file that we write to your hard drive when you visit any of our sites. It can contain information such as your user name and how often you visit our site(s) each month. The only personal information a Cookie contains is the information you provide yourself (excluding passwords and sensitive financial details). Cookies cannot read any data off your hard drive or other Cookies.

There are two types of Cookies that NICOLETTABELLETTI.COM may use: a persistent Cookie and a session Cookie. A persistent Cookie gets entered by your web browser into the “Cookies” folder on your computer and remains in your Cookies folder after you close your browser. Persistent Cookies may be used by your browser on subsequent visits to the site. A session Cookie is held temporarily in your computer's memory and disappears when you close your browser or shut down your computer.HTTP://WWW.NICOLETTABELLETTI.COM may also use web "beacons" (also called "clear GIFs" or "pixel tags") in conjunction with Cookies for the same reasons. Web beacons are small strings of code that are placed in an internet page.

Most internet browsers automatically accept Cookies. You can choose to configure your browser to disable Cookies or to notify you when a Cookie is sent. Refer to your browser settings to learn more about these functions. Please note this may affect your overall browsing experience. We recommend leaving Cookies enabled.

When is Your Information Collected?

You provide personal information to us when you register for an account, sign up for our e-mail newsletter, contact us, and place an order online.

Registration: You only need to register ONCE on any of our sites. Your unique user name and password enables you to access and purchase online from all our brand sites in United States and Canada, including: all of kitchen appliances.

The website:HTTP://WWW.NICOLETTABELLETTI.COM

Newsletter: For the latest news about offers, sales and products you can choose to subscribe to our FREE e-mail loyalty program, using your e-mail address. 

To unsubscribe, follow the simple instructions at the bottom of each newsletter.

Mailing List, Competitions, and Submitting Enquiries or Feedback: You share your user name, e-mail address, and provide additional information whenever you complete any of these tasks.

Online orders: You provide address and financial information whenever you place an order including delivery and payment details. We do not store any details of your credit card or other online payment method. Card payments are secured using 128-bit SSL encryption and transmitted to our payment processing provider. 

 

Credit Card Information Security Policy

All transactions are protected by 128 bit (high) encryption, so you can rest assured your sensitive information is safe at all times. Credit card details sent directly to Authorize.net - The web's leading online credit card authority - are used for the transaction only. No credit card information is stored by HTTP://WWW.NICOLETTABELLETTI.COM. Once the transaction has been approved, Authorize.net transfer the funds from the purchaser's account in exchange for the services purchased. For more about Authorize.net, and their privacy policy, please see: http://www.authorize.net

Payments are processed in real-time

NICOLETTABELLETTI.COM does not have access to your full card number, this credit card payment is secured by PayPal and Online credit card transactions.

 

How is Your Information Shared?

We respect your privacy and do not engage in unsolicited telephone or e-mail marketing. Any personal information we collect about you will be used so that we can provide you with the services that you have requested, or so we can carry out our business. This includes the processing and fulfillment of orders, statistical analysis of customer activities, interests and preferences and for marketing purposes.

We will not disclose personal information without your consent, unless required or authorized by law, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

There may be cases in which some of your personal information may be used to target e-commerce promotions and marketing activities. In addition, it may be shared with third parties who assistHTTP://WWW.NICOLETTABELLETTI.COM in its business or provide a service to NICOLETTABELLETTI.COM users connected with our business such as postal service providers. We may also use your personal information to provide you with information about other products offered by us. If you would prefer not to receive promotional material from us, please let us know and we will respect your request.

We may use or disclose your personal information to organizations outside HTTP://WWW.NICOLETTABELLETTI.COM and its related companies (including organizations outside the United States and Canada) for purposes relating to the management of your account with us. Such organizations include:

Service providers that manage the services provided to you;

Mailing systems which organize delivery of the products you have purchased;

Market research companies;

Marketing activities conducted by HTTP://WWW.NICOLETTABELLETTI.COM or any of our related companies; and our professional advisers, accountants, lawyers, auditors.

We require these organizations to adhere to strict confidentiality about your personal information, to use the information for only the relevant purposes, and we seek to ensure that they adhere to legal requirements.

We may also use your personal information for research and development of our products or to send you information about other products and services, which we provide, which may be of interest to you. Customers who do not wish to have their personal information used for marketing purposes are welcome to indicate that desire to INFO@NICOLETTABELLETTI.COM E-mails sent to you will contain an opportunity to be removed from future e-mails.

In the event that we contract with a third party to provide some part of the information or service that you have requested, we may provide your information to such third party, or such third party may collect information from you, on our behalf. These third parties are required to implement equivalent security measures and to process your information only as authorized by us to fulfil the service(s) that they have been contracted to provide. Otherwise, information you provide will not be transferred to unrelated third parties, unless we have your express prior consent.

We may otherwise use or disclose your personal information with your consent (or if we have given you notification of the intended use or disclosure and you have not objected to that use or disclosure) or where required or authorized by law, which may include:

Emergency situations and assisting law enforcement agencies

Accessing and updating your personal information.

Where we believe that the use or disclosure is reasonably necessary to enforce any legal rights we may have, or is reasonably necessary to protect the rights, property and safety of us, our customers, or others.

Access Your Personal Information

If you need to access or correct any personal information we hold about you, please contact us below, and provide as much detail as possible about the particular information you seek, so we can retrieve it. We rely on you to advise us of any changes or updates to the information we hold.

Securing and Storing Your Personal Information

Personal information is stored electronically on our computer system. We use a variety of security measures to maintain the safety and integrity of the information.

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorized use or alteration.

Online Security

Firewalls, anti-virus software and e-mail filters, as well as passwords, protect all our electronic information. All user contact information is contained behind a "firewall" and only accessible by a limited number of employees who have special access rights to production systems. 

If you choose to modify your personal information you may visit the My Account page you will be required to submit a valid e-mail address and password for authentication before you will be able to modify your file. If you have forgotten your password you will need to visit the Login/Register page and follow ‘Forgot your password’. You will be promoted to enter your e-mail address and a Reset Password e-mail will be sent. If you desire to change your password, and have forgotten your e-mail address, please call our customer service team and they will help transfer your account once you have properly identified yourself.

General Privacy Information

Our website may contain links to websites of partners, advertisers and third parties. Those sites may collect personal information under the terms of their privacy policies independent of NICOLETTABELLETTI.COM. We have no responsibility for the content or operation of those websites and HTTP://WWW.NICOLETTABELLETTI.COM is not responsible for matters arising from their use.

While we strive to protect your personal information, we cannot warrant the security of information you transmit to us, and you do so at your own risk. You are solely responsible for maintaining the secrecy of your password and/or any account information.

Changes to our Privacy Policy

We aim to ensure that our privacy policy continually meets all legal requirements applicable to us in order to maintain and honor your privacy.

From time to time it may be necessary for us to revise our privacy policy. We may notify you about changes to this privacy policy by posting an updated version on our website.

For more information or to make a complaint:

If you have any questions about our privacy policy, our practices with respect to personal information or your dealings with this Web site, or are concerned that we may have breached your privacy, please contact us with as much information as possible:

By E-mail: INFO@NICOLETTABELLETTI.COM

 

By Phone: 7185225575